Is your moving company insured?
We believe that one of the things that have made us successful since the inception of our business is that our staff is fully insured. Also, we ensure that we cover each project with the requisite insurance to give you peace of mind. We do not want our clients worrying about the movement when they have other things that they will like to focus on. We cover every angle of the move so that you do not have anything to lose when you partner with us.
How do you select your staff?
We are aware that most companies use ad hoc staff to carry out their various projects. This has many disadvantages such as exposing your home to burglary, the damage of your belongings, etc. In the light of these mishaps that many people suffer, we have ensured that our company employs only full-time staff. This increases the professionalism and the commitment they give when they work for you. We carry out background checks on each person who comes onboard our team because we give priority to safety and professionalism in everything that we do.
How much does it cost to use your service?
This depends on what you want us to do. We can negotiate with our clients depending on the various logistics that come into play when you want to move. We try to keep our rates affordable no matter what is happening in the market. In a sense, we can state that you will always enjoy lower rates when weighed against the charges that you get from the competition. We must state that beyond the cost of our service, you are guaranteed the best experience when we work with you.
Do you carry out your service in winter?
It is vital to mention that most of our service happens at the other times of the year. However, we are open all year-round to take care of your needs. If you intend to move during winter, you can follow the general guidelines such as notifying us of your preferred moving date, the location that you want to move, etc. We have discovered that we are at our best when we are faced with challenges such as unfavorable climatic conditions. This has made our state that we are one of the few companies that will never disappoint you no matter the weather condition!
Can I call for free quotes?
Yes! We encourage our clients to make use of our various channels to get free quotes. Also, we are open to doing free consultations to guide you about the best way to make your move. It is exciting to state that we have made tremendous strides because we put our customer at the center of what we do.
Do I get a refund if I am not satisfied with your service?
Although this has rarely happened since we came into the business, we are open to finding a lasting resolution to any concern that you may have about our service.